Services

P3O

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  Portfolio Management

  Our portfolio management services help organisations prioritise and optimise their investments by aligning projects and programs with strategic objectives, managing risks, and ensuring resource allocation efficiency.

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  Program Management

  Our program management services focus on the establishment and operationalisation of Program Management Offices. We work closely with our clients to tailor implementation to suit the needs of their organisation and provide expert guidance, governance, and oversight to ensure program goals are achieved.

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  Project Management

  We offer end-to-end project management services, from initiation to closure, ensuring projects are completed on time, within budget, and meet the desired quality standards. Our expert team utilises proven methodologies and best practices to drive project success.

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  Change Management

  Our change management services help organisations navigate and implement changes effectively, minimising disruption and maximising benefits. We assist in developing change and communication strategies, managing stakeholder expectations, and fostering a culture of adaptation and resilience.

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  Financial Management

  Our financial management services support organisations in making informed financial decisions and improving overall performance. We offer services such as budget planning, cost modelling and financial analysis to optimise financial resources and ensure a successful outcome.

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  Project Support

  We provide project support services to enhance the efficiency and effectiveness of project teams. Our support includes project coordination, administration, monitoring, and reporting, enabling project managers to focus on delivering project outcomes.

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  Business Analysis

  Our business analysis services involve gathering and analysing business requirements, processes, and systems to identify areas for improvement and deliver tailored solutions. We bridge the gap between business needs and technology, ensuring successful project implementation and maximising value.

ICT

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  Software Development

  We offer custom software development services, ranging from designing and building applications to system integration and software testing. Our team of skilled developers utilise agile methodologies and best practices to deliver innovative, scalable, and reliable software solutions tailored to your unique needs.

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  Cyber Security

  Our cyber security services help organisations protect their digital assets, infrastructure, applications and data from cyber threats. We provide services such as vulnerability assessments, penetration testing, security software (SIEM, SOAR, EDR etc) and cyber security strategy development to safeguard your organisation from evolving cyber risks.

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  Cloud Architecture

  We offer cloud architecture services that enable organisations to seamlessly transition to the cloud and optimise their cloud infrastructure. Our experts design, implement, and manage secure, scalable, and cost-effective cloud solutions that align with your business objectives.

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  Artificial Intelligence/Machine Learning

  Our AI/ML services help organisations harness the power of artificial intelligence and machine learning to unlock new opportunities and drive innovation. We provide services such as AI strategy development, model life-cycle management solutions, model generation, pipelines, and ongoing support to ensure successful AI/ML adoption.

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  System Administration

  Our system administration services ensure the optimal performance, security, and stability of your IT infrastructure. We provide services such as server management, network administration, and performance monitoring to keep your systems running smoothly and efficiently.

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  Data Analysis

  Our data analysis services empower organisations to make data-driven decisions by extracting valuable insights from their data. We offer services such as data collection, data cleansing, statistical analysis, and visualisation to help you uncover hidden patterns and trends that drive growth and innovation.

Our Clients

At Obsidian Digital, we are proud to have partnered with a diverse range of Government clients, delivering innovative solutions and helping them with unique challenges and goals. Our commitment to excellence, client-centric approach, and deep industry expertise have earned us a reputation for consistently exceeding expectations and driving tangible results. We take pride in our ability to tailor our services to the specific needs of each client, creating customised solutions that deliver lasting impact.

If you are ready to explore how we can help your organisation overcome challenges and achieve its goals, we invite you to contact our team to discuss your unique needs and discover the transformative potential of partnering with Obsidian Digital.

Careers

At Obsidian Digital, we believe that our people are our greatest asset. We are always on the lookout for talented, motivated, and passionate individuals who are eager to contribute to our mission of empowering organisations with innovative solutions and exceptional services. If you are ready to make a difference and be part of a dynamic, collaborative, and forward-thinking team, we invite you to contact us.

Our Benefits

• Competitive Remuneration: We recognise and reward the hard work and expertise of our team members by offering competitive salaries and benefits packages designed to support your well-being and work-life balance.

• Diverse Opportunities: We offer a wide range of opportunities across various disciplines and organisations. No matter your area of expertise, you will find challenging and rewarding roles that align with your skills and interests.

• Collaborative Environment: Our inclusive culture encourages teamwork, open communication, and mutual respect. You will work alongside a diverse group of professionals who are passionate about making a difference and dedicated to supporting each another's success.

Contact Us

Thank you for your interest in Obsidian Digital. Our team is committed to providing exceptional support and are eager to address any questions or inquiries you may have. Please feel free to reach out to us at contact@obsidiandigital.com.au Copy to clipboard and our team will respond as soon as possible.

Privacy Policy

Introduction

Obsidian Digital Pty Ltd ABN 59 656 124 720 (Obsidian, we, us or our) respects your privacy. We handle personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs) and our contractual obligations, including obligations relating to Australian Government work.

This policy explains how we collect, use, disclose, store and manage personal information about candidates, employees, subcontractors, consultants, referees, client contacts, suppliers and other individuals who interact with us.

Personal information we collect

We collect personal information reasonably necessary for our business, recruitment, contracting, workforce management, screening and government service activities. This may include:

• name, address, phone number, email address and other contact details;

• CVs, employment history, qualifications, certifications, skills and referee details;

• identity information, including date of birth, citizenship, right-to-work information and identity documents;

• role suitability, probity, police check, background screening, conflict-of-interest, security eligibility and security-clearance information;

• payroll, banking, tax file number, superannuation, invoicing and emergency contact details;

• communication records, including emails, call records, SMS, instant messages and other correspondence with us;

• client, supplier and partner contact information, including company name, ABN, role title and business contact details;

• website and technical information, such as IP address and basic site usage information.

We may collect sensitive information where necessary, including criminal history, health information, nationality, citizenship, government vetting information or other information required for screening, work health and safety, legal, contractual or security purposes.

We only collect sensitive information where you consent, where it is reasonably necessary for our activities, or where collection is required or authorised by law, contract or government process. We handle tax file numbers only where permitted for taxation, payroll, superannuation or related lawful purposes.

How we collect personal information

We usually collect personal information directly from you, including through application forms, onboarding documents, contracts, emails, interviews, phone calls, messages, timesheets, screening forms and security-clearance processes.

We may also collect personal information from referees, clients, Australian Government agencies, prime contractors, subcontractors, recruitment platforms, background-screening providers, identity-verification providers, publicly available sources, professional networking platforms and professional advisers, where lawful and appropriate.

For workforce screening, we may use screening providers, disclosed in our workforce screening consent agreement.

Why we collect, use and disclose personal information

We collect, use and disclose personal information to:

• assess, recruit, engage, place and manage employees, consultants and subcontractors;

• match individuals to client and Australian Government contract opportunities;

• conduct identity, reference, background, probity, police, conflict-of-interest and security screening;

• support security-clearance sponsorship, maintenance, compliance and reporting;

• manage employment, subcontracting, payroll, invoicing, taxation, superannuation, insurance and workplace matters;

• provide services to government and business clients;

• manage workplace security, work health and safety, investigations, disputes and risk;

• meet legal, regulatory, audit, contractual, security and government reporting obligations.

If you do not provide information we reasonably request, we may be unable to assess your suitability, engage you, place you on a client or government contract, maintain your clearance or provide services to you.

Who we disclose personal information to

We collect, use and disclose personal information to:

• Australian Government agencies, government clients, prime contractors and business clients;

• screening, vetting, identity-verification and background-check providers;

• referees, recruiters, lawyers, accountants and other professional advisers;

• payroll, accounting, banking, insurance, superannuation, IT, cloud and business service providers;

• auditors, regulators, law enforcement bodies and courts;

• other parties where required or authorised by law, contract, government process or your consent.

If you do not provide information we reasonably request, we may be unable to assess your suitability, engage you, place you on a client or government contract, maintain your clearance or provide services to you.

We do not sell personal information.

Security, storage and retention

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. These steps may include access controls, confidentiality obligations, encryption, staff training, audit controls and more.

We primarily store personal information in Australia where practicable. Some IT, cloud, support or screening providers may process or access information from overseas.

We retain personal information for as long as needed for the purposes described in this policy, including recruitment, employment, contracting, legal, audit, security-clearance, government-record and contractual purposes. When information is no longer required, we take reasonable steps to destroy or de-identify it where lawful and practicable.

Overseas disclosure

We are not generally likely to disclose personal information to overseas recipients except where required for our services, screening, IT, cloud support or contractual obligations. We take reasonable steps required by the APPs before disclosing personal information overseas, unless an exception applies.

Communications and direct marketing

We may contact you by email, phone, SMS or other means about recruitment, contract opportunities, services, onboarding, screening, compliance or business matters.

We may also send relevant service updates or opportunity-related communications. You may opt out of marketing communications at any time by contacting us. We do not use sensitive information for direct marketing without consent.

Access and correction

You may request access to, or correction of, personal information we hold about you by contacting us.

We will respond within a reasonable period. We may refuse access or correction where permitted by law, including where disclosure would affect another person’s privacy, prejudice screening or security processes, reveal confidential evaluative information, breach a contract or legal obligation, or otherwise be unlawful.

Privacy complaints

Please contact us if you have a privacy question or complaint. We will acknowledge and assess your complaint within a reasonable period.

Privacy contact:
Obsidian Digital Pty Ltd
ABN: 59 656 124 720
Address: PO Box 64, Mitchell ACT 2911
Email: contact@obsidiandigital.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

Data breaches

If we become aware of a suspected data breach involving personal information, we will assess and respond to it promptly. Where required under the Notifiable Data Breaches scheme, we will notify affected individuals and the OAIC. The OAIC describes a notifiable data breach as one likely to result in serious harm.

Changes to this policy

We may update this policy from time to time. The current version will be available on our website or on request.